privacy
your request stays private.
what we collect
We collect the organization and contact details you provide, your service choices, written notes, shared links, voice recordings, and uploaded files. We also record operational information such as submission time, file size, and request status.
how we use it
- review, scope, and deliver requested brand support;
- contact you through your selected channel;
- coordinate work inside our private production system;
- protect the intake from abuse and diagnose failures; and
- meet applicable legal and operational obligations.
where it is stored
Submission records are stored in Cloudflare D1. Uploaded material is stored privately in Cloudflare R2. Authorized Brandsana production staff can access the material through our internal Studio workflow. We do not sell your information.
retention and deletion
We keep records and source material only for as long as reasonably needed to deliver the work, maintain an accurate project history, resolve disputes, and meet legal obligations. You may ask us to correct or delete your submission by replying through the contact channel used for your request.
shared links
If you submit a Google Drive, Dropbox, or similar link, the privacy and access settings on that service remain under your control. Share only the files needed for the request.
security
Files are stored in a private bucket and are not exposed through a public directory. No system is perfectly secure, so please do not submit passwords, payment-card information, government identifiers, or unrelated sensitive records.